Returns & Exchanges
- Please note: our products are made to order in New York City, and take up to 1 week to manufacture. If you need your item sooner, please email us at firstname.lastname@example.org!
- Return for items purchased from www.kdnewyork.com will be accepted for store credit only, less shipping costs. All returns must be sent back within 30 days of the delivery date.
- All returns must be in perfect condition and include the original packaging with tags attached.
- If a return is necessary, please email SHOP@KDNEWYORK.COM for a return form.
- All items purchased at www.kdnewyork.com must be returned to the KD factory address (see below).
- Any credits are processed back to the original method of payment.
- Credit for gift returns will be issued to the original purchaser.
Instructions for Returning A Package
- Request a return form at email@example.com and include it in the return package.
- Send the return package to the following:
KD Dids Inc
140 E. 144th St. Bronx, NY 10451
- All return shipping charges must be prepaid.
- Keep the Return Tracking Number for your return package to monitor delivery status.
- All items must be returned within 30 days of delivery.