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Returns & Exchanges

  • Please note: our products are made to order in New York City, and take up to 1 week to manufacture. If you need your item sooner, please email us at shop@kdnewyork.com!
  • Return for items purchased from www.kdnewyork.com will be accepted for store credit only, less shipping costs. All returns must be sent back within 30 days of the delivery date.
  • All returns must be in perfect condition and include the original packaging with tags attached.
  • If a return is necessary, please email SHOP@KDNEWYORK.COM for a return form.
  • All items purchased at www.kdnewyork.com must be returned to the KD factory address (see below).
  • Any credits are processed back to the original method of payment.
  • Credit for gift returns will be issued to the original purchaser.

    Instructions for Returning A Package
  1. Request a return form at shop@kdnewyork.com and include it in the return package.
  2. Send the return package to the following:
KD Dids Inc   
Attention: Returns
140 E. 144th St.  Bronx, NY 10451
  • All return shipping charges must be prepaid.
  • Keep the Return Tracking Number for your return package to monitor delivery status.
  • All items must be returned within 30 days of delivery.

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